Refund Policy

This is a draft for legal review, not a finished legal document.

Free trial

A new account's first plan starts with a free trial. Cancel before it ends and you are not charged.

Subscriptions

Plans are paid monthly or yearly in advance. Payments are not refunded for a period already started, except where the law requires it or when a payment was taken by mistake (for example, charged twice).

How to ask

Send a request from Help in the app, choosing "Billing", with the payment's date and amount. We answer within five working days. Approved refunds go back to the original payment method.